Policies & forms.
Transparency matters. Every policy that affects your study is listed here — request a copy any time from the registrar.
Complaints & Appeals Policy
How to raise a concern and how we respond, including timelines and escalation.
Request a copyCourse Progress & Intervention Policy
How we monitor progress, identify students at risk and put support in place.
Request a copyRefund & Cancellation Policy
When refunds apply, how to request one, and how cancellations are handled.
Request a copyPrivacy & Data Protection Policy
What student data we collect, why, how it is stored and your rights over it.
Request a copyStudent Code of Conduct
Expectations for behaviour on campus, in clinics and on placement.
Request a copyAssessment & Re-assessment Policy
How assessments are conducted, marked, moderated and appealed.
Request a copyWork Health & Safety Policy
Safety standards for clinics, chemical handling and emergency procedures.
Request a copyRecognition of Prior Learning (RPL)
How experienced practitioners can have existing skills formally recognised.
Request a copyInternational Student Support Policy
Visa, orientation, welfare and settlement support for international students.
Request a copyFees & Payment Terms
Fee schedules, instalment plans, due dates and late payment terms.
Request a copyForms & documents
The following forms are available from the registrar's office or on request: